WordPress Management

How does 24/7 monitoring of my website(s) work?

We have plenty of automated tools that will check the status of your website(s). They actually ping your website(s) every minute of every day. These pings simply check to make sure your site isn't giving a 400/500 error

My website got hacked. Can you help?

Yes! Just get started with our Enterprise Plan (https://zindotech.com/get-started/) and we'll have your site cleaned up within 24 hours.

How does zindotech speed up websites?

Through hours of manual optimization and premium plugins offered for free under our care plans, we achieve sites fast enough to have a significant positive impact on the websites we manage. During onboarding, our team does a full audit of your website and hosting environment. This allows us to create and execute a unique plan for your website to significantly lower loading time. We also keep your website fast on an ongoing basis. Getting your website to load quickly is one thing, but keeping i...

Do you manage sites hosted with AWS?

Yes, we do! Our team has a lot of experience and knowledge when it comes to handling sites hosted with AWS. You're in safe hands! We fully manage WordPress websites hosted under AWS on our Enterprise Plan.

Do you manage staging sites in addition to live sites?

Yes, we sure do! Our team fully manages both production and staging sites under our Enterprise Plan. (https://zindotech.com/get-started/) If your website has advanced functionality, we'll do all plugin, theme, and core file updates on your staging server. Once everything has been updated successfully, we'll push those changes to your live site to avoid any downtime.

Do you manage WordPress Multisite networks?

Yes, we do! We work with many clients running multisite installations. If your multisite installation has 5 domains or less we can fully manage the full multisite install on a Custom Pro Plan. For multisites running more than 5 domains, we can fully manage your installation under one of our Enterprise Plans. Hop on a call with us to talk through your options. We'll gather all of the information we need to make sure you're on the right plan so that our team can fully support all updates, securit...

What type of advanced functionality is provided on the Enterprise Plan?

Just because something specific is not listed here does not mean it doesn't belong under our Enterprise Plan, especially when new technology arrives. - eCommerce (WooCommerce, Easy Digital Downloads, WP Simple Pay, etc) - Membership (MemberPress, Restrict Content Pro, s2 Member, etc) - Learning Management (LearnDash, LifterLMS, Sensei, etc) - Multilingual (WPML, Polylang, qTranslate-X, etc) - Outside API/software integrations

How does your team ensure my data is secure?

We're a security company, which means we're incredibly diligent about the transfer of personal data, website passwords, credit card information, etc. - We use tools like 1ty.me (https://1ty.me/) to securely hand off personal information. - Our entire team uses VPNs to anonymize and encrypt internet activity whenever we log in to do any work related to zindotech, our customers, or our partners. - Every single member of our team activates 2-factor authentication for every piece of soft...