What is your refund policy?

We understand that business needs change. That’s why our monthly care plans are flexible and can be canceled. They are monthly rolling subscriptions.

We start providing services from day 1, so for that reason, our monthly care plans are non-refundable.

If you opt for a yearly subscription and need to cancel part way through your year, we’re happy to talk to you about a partial refund. 

If a yearly plan is canceled partway through the subscription we’ll charge you only for the months you’ve used (at our full monthly care plan rate) and we’ll refund the remainder of your paid amount.

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Updated on September 2, 2021