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General Topics

General Topics

4
  • How do I send you my login credentials?
  • What’s included in your unlimited edits? What’s not included?
  • What hours do you keep?
  • Do you offer phone support?
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Manage Your Account

Manage Your Account

7
  • How do I cancel my account?
  • Can I upgrade my monthly plan to an annual subscription?
  • How many websites does 1 plan cover?
  • Can we upgrade or downgrade plans?
  • What is your refund policy?
  • Do you offer non-profit 501 (c3) pricing?
  • Is zindotech GDPR-compliant?
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Website Management

Website Management

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  • Do you manage WooCommerce websites?
  • Does it matter what hosting provider I’m using?
  • What is the onboarding process?
  • What if I have multiple (2+) sites that I’d like you to manage?
  • How does your team ensure my data is secure?
  • What type of advanced functionality is provided on the Enterprise Plan?
  • Do you manage WordPress Multisite networks?
  • Do you manage staging sites in addition to live sites?
  • Do you manage sites hosted with AWS?
  • How does zindotech speed up websites?
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