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General Topics
4
How do I send you my login credentials?
What’s included in your unlimited edits? What’s not included?
What hours do you keep?
Do you offer phone support?
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Manage Your Account
7
How do I cancel my account?
Can I upgrade my monthly plan to an annual subscription?
How many websites does 1 plan cover?
Can we upgrade or downgrade plans?
What is your refund policy?
Do you offer non-profit 501 (c3) pricing?
Is zindotech GDPR-compliant?
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Website Management
12
Do you manage WooCommerce websites?
Does it matter what hosting provider I’m using?
What is the onboarding process?
What if I have multiple (2+) sites that I’d like you to manage?
How does your team ensure my data is secure?
What type of advanced functionality is provided on the Enterprise Plan?
Do you manage WordPress Multisite networks?
Do you manage staging sites in addition to live sites?
Do you manage sites hosted with AWS?
How does zindotech speed up websites?
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