General Topics 4 How do I send you my login credentials? What’s included in your unlimited edits? What’s not included? What hours do you keep? Do you offer phone support?
Manage Your Account 7 How do I cancel my account? Can I upgrade my monthly plan to an annual subscription? How many websites does 1 plan cover? Can we upgrade or downgrade plans? What is your refund policy? Do you offer non-profit 501 (c3) pricing?
Website Management 12 Do you manage WooCommerce websites? Does it matter what hosting provider I’m using? What is the onboarding process? What if I have multiple (2+) sites that I’d like you to manage? How does your team ensure my data is secure? What type of advanced functionality is provided on the Enterprise Plan?
